Creative Director, Product

San Francisco

Creative Directors are directly responsible for the successful outcome of the projects they oversee. They lead and mentor a team of designers, and work directly and closely with our clients.
“Creative Director.” It sounds good, doesn’t it? (Probably because it has the words “creative” and “director” in it.) But what does it mean?

For Ueno, a Creative Director means more or less this:
  • You’re a very good designer. (But you’re not an asshole about it.)
  • Your currency is ideas. Without them we’re just making wallpaper.
  • You’re a beloved leader of designers and interns. You attract fantastic people and inspire them to do the best work of their careers.
  • You love working with clients, and clients love you right back.
  • You can take what is sometimes only an imperceptible hint of an idea, and with your team nudge and wrench it into beautiful existence.
  • You’ve got a grasp on the technology your designs are built on, and you work well with the developers and producers who make it happen.
  • You’ve spent at least seven happy years at an agency, a startup, a pirate ship, or a similar organization.
  • You know all about design and the tools to make design, but you get that design is really about people.
  • You understand our company culture and values, and you help us maintain them. But you’re also not afraid to let our CEO know when he’s being an idiot.
  • You help your colleagues grow and become better versions of themselves.
  • You’re a punk who always shows up on time.

  • Now what exactly is this "product" business you’ve hidden after the comma, you say? Well, it’s everything above with a particular emphasis on the following:
  • You know the user-centered product design process from top to bottom.
  • You like or are at least deeply intrigued by humans (preferred.)
  • You can talk big ideas and crazy concepts but also can nerd out on IA, wireframes and edge cases.
  • You’re comfortable with both deep systems thinking and getting into the gnarliest interaction detail.
  • You’re able to be equal partner to strategists and researchers, and can competently channel them when they’re stepped out the room for a bit.
  • You have expertise in product design due to history and happenstance, but don’t want to be siloed into one part of the design process, and are open to brand, marketing, and anything else that comes your way.
Benefits and perks
Medical, Dental, and Vision Coverage
401K Matching
Pre-tax Commuter Benefits
22 days PTO + 10 days sick leave
Parental leave
$1,000 birthday bonus
$100/month fitness stipend
$1,000 annual learning stipend
$2,500 annual conference stipend
Catered lunch and snacks
Ueno is an equal opportunity employer (EOE). We are strongly in favor of diversity and inclusion.
San Francisco
San Francisco
San Francisco
San Francisco
San Francisco
San Francisco

San Francisco


Our bright and bustling office in Soma is a hotbed of creativity. We’re just down the street from Twitter, who for some reason still hasn’t asked us to work for them. What’s up with that?


You know what to do

No need to be formal. Just send us your links and we’ll be in touch.