A forum for users
Think inside the box
Dropbox asked us to create a forum for users. Our role: UI/UX, strategy, development.Launch the site
Help is at hand
Questions, answers, and everything in between
Users go to the Dropbox Community when they’re having problems. Our aim was to help them find solutions as quickly as possible.
- Quick search
- User groups
- Product categories
- Find even more help
Search and rescue
Most users begin with a search. We made a search box that surfaces possible answers as they type.
Categories and posts
The user forum is designed to be easy on the eyes, and flexible when it comes to different types of content.
Users can format posts, add images, and paste in code snippets.
Attracting Super Users
To create a super community of super users, Dropbox set up a super section on the site, going over the super responsibilities and super perks.
Fun with 404
Not finding what you’re looking for is annoying. A fun 404 page eases the pain.
Coming to screen near you
From handheld to desktop
From the small screen to the big, Dropbox Community is designed to work for everyone, everywhere.